Technical Operations and Maintenance

We offer a range of engineering services to undertake complete management of building assets such as Mechanical, Electrical, Plumbing, HVAC, Minor Civil Works, Electrical Systems, Fire Control and Fire Detection, Critical Engineering Management, Access Control, CCTV, Utilities and Infrastructure as well as irrigation works. Our Technical Operations teams are well qualified and trained to diagnose and provide preventive, planned & corrective maintenance support on a 24x7 basis.

Soft Services

EFS Facilities Services India’s services portfolio in soft services include Janitorial Services, Concierge and Reception Services, Mail room and Porter Services, Landscaping, Catering, Pool Maintenance, Fleet Management, Waste Management, Vending Services and Pest Control. We provide qualified, trained, reliable and highly motivated human resources to address a complex and diverse range of soft skills requirements across several business sectors and disciplines.

Support Services

We also offer a variety of services oriented towards the unique needs of the real estate sector. These include Project Management, Fit out Management, Energy and Environment Management, Disaster Recovery & Business Continuity, Real Estate Management, Property Management and Hospitality Support Services.

Performance Management

We provide professional analysis of overall service outputs by identifying critical factors which have a tangible impact on our clients’ business objectives through in depth aggregated and objective measurements. We deliver comprehensive investigations into operational failure and substandard performance practices from Specialist Service Providers.

We also deliver recommendation reports based on our findings for global best practices to minimize or eliminate operational failures through critical process and information management as part of our performance measurement and management services.

Value Added Services

We offer a comprehensive suite of FM services for medium and large scale facilities and organizations focused on management of multiple service segments with an emphasis on performance management. Our FM oriented services include Call Centre and Helpdesk Management, Contract Management, CAFM System Integration, Utilities and Infrastructure Management, Lifecycle Management, HSEQ Compliance and Management as well as Building Services Management.

Specialized Engineering Services

In addition to our renowned Integrated Facilities Management services, we also offer our clients specialized and customized Technical Services to address uniquely Indian challenges faced by large scale facilities integrators on diversified projects. Our Specialized Engineering Services (SES) span the complete spectrum of MEP (Mechanical, Electrical & Plumbing) services and significantly enhance the following processes:

• Automation
• Upgradation
• Renovation / Modification

Our unique SES offerings include:

• MEP Installation and Commissioning Consultancy
• Mechanical Engineering Services
• Fire Detection and Fire Fighting
• Electrical Services
• Automation
• HVAC Services

Asset Related Audits

EFS Facilities Services India specializes in conducting comprehensive Asset Audits for clients to analyze the state of their real estate assets, their energy usage and conduct energy audits. We help our clients in optimizing their energy intake to achieve significant cost savings by lowering energy consumption and minimizing thermal and energy output. The audits are performed by BEE (Bureau of Energy Efficiency) certified auditors with preliminary and detailed energy audits as well as energy project recommendations based on the analysis of historical data.EFS Facilities Services Asset Audits comprise of:

Condition Monitoring

We deliver a detailed report on the condition of assets, by undertaking in-depth Vibration analysis, Cylinder/Pipe thickness measurement as well as Liquid Flow monitoring through state-of-the-art assessment tools We monitor the quality of indoor air and identify potential gaps which have implications for the health and safety of end users as well as occupants. We also share corrective recommendations to improve the quality of air efficiently and rapidly

Energy Conservation

In-depth analysis of Electricity Bill, Electrical Utilities Performance (Transformers, Diesel Generators, Motors, Pumps, Fans, Air Compressors, Air Handling Units, Chillers, UPS Systems, HVAC among others) and Thermal Utilities (Boilers, Steam System Transmission & Distribution, Steam Traps, Turbine Systems, Heat Exchangers and Furnace System)

Evaluations of important parameters such as Energy Costs (₹/kWh), Operating Demand (KVA), Power Factor (PF), Energy Performance Index (kWh/Sq.m/Year) & Average Annual Hourly Energy Performance Index (Wh/Hour/Sq.m) for Commercial Buildings and Specific Energy Consumption (KWH/MT) for Industries Recommendations for optimizing Electrical & Thermal Systems and maximizing energy conservation potential for core utilities systems

Thermography Audit

Comprehensive Quality control analysis to verify the performance of insulation Identification of thermal defects in Electrical panels and Distribution boards and air exhaust leaks in building envelopes

Power Quality Audit

Identification of source of power quality variations and solutions to resolve the variations Measurement of Total Harmonic Distortion (THD) for both Voltage & Current, Individual Harmonics Order (Up to 50th Order) for both Voltage & Current, Frequency, Voltage & Current Unbalance, RMS Voltage & Current, Crest Factor for both Voltage and Current, Flicker, Real Power (kW), Apparent Power (KVA) & Reactive Power (KVAR), Power Factor and K Factor in the Main Incomer, LT Panels and Electrical Utilities systems

Electrical Safety and Process Audit

Identification and correction of critical electrical circuits and connections to eliminate potential fire hazards Analysis and recommendations to ensure compliance with the Electricity Act and Indian Electricity Rules and related standards for large scale industries, power sector units, business services, Hospitality and Telecommunications entities

HSE Audit

Random audits to ensure implantation of safety management systems to manage risks and promote the adoption of sustainable environmental practices

Recommendations for minimizing accidents risks to eliminate the exposure to litigation and improving employee productivity

Our certified and trained auditors deliver HSE Gap audits and assist with the implementation of IMS to achieve ISO certification

Our auditors also provide HSE Audit and Training to help companies strengthen their Risk Assessment and Risk Management mechanisms

We offer a wide range of services specific to the stringent, growing requirements of the industrial sector spanning the spectrum of manufacturing, energy, infrastructure and processing units.

Key Capabilities

We provide the requisite technical skills to carry out Erection, Commissioning, Maintenance, Operation, Project, Shutdown activities in Power, Oil & Gas and Petrochemical industries. We help our clients achieve costs rationalization through efficient energy consumption and streamlined procurement.

We support our clients in improving overall service quality by maintaining Service Level Agreements and achieving our key performance indicators. We execute scheduled maintenance at specified intervals based on performance and OEM recommendation while ensuring high plant availability to minimize business disruption. We help ensure a sustained PLF (Plant Load Factor) and improve our clients’ safety record on Health, Safety and Environment parameters.

Our skilled and experienced manpower leverage their competent training to positively impact thermal efficiency of power plants, significantly reduce auxiliary consumption and eliminate inventory inefficiencies.

FM Services

We provide a variety of planned and proactive maintenance services, including spares management, local and remote monitoring and diagnostics, implementation of health, safety & environment programs.

We can maintain site documentation and procedures as well as method statements development in compliance with industry best practices and integrated management systems. We also prepare site-specific CMMMS (Computerized Maintenance and Materials Management System) and supervise switchgear, substation maintenance and management, power delivery, fuel management, utility support and manage energy systems as well as essential utilities.

Shutdown support services

We provide our clients with consultative services to identify and assess the scope of planned maintenance activities, additional changes for process improvements, spares inventory monitoring, self-delivery and 3rd party vendor activities as well as predictive maintenance techniques.

We can also help define and prepare comprehensive work method statements, contingency/ mitigation plans, redundancies, draw budgets (Opex and Capex) for completion, specify timelines and resources as well as enhance procurement support.

We also offer review and recommendation services on existing complete shutdown plan, budgets for approval as well as any additional requirements pertaining to shutdown services. We play a critical support role in the execution of shutdown plans by ensuring adherence to timelines, health and safety mechanisms, process continuation, enhanced supervisory governance and in-depth tests before restoration of services.

We also provide a range of post-shutdown reporting services to generate critical learnings and observation overviews for clients which include comparisons of pre and post shutdown scenarios, documentation related to test and certificates, validated post shutdown reviews as well as budget vs expenses analysis for overall business impact caused by shutdown activities.